Warranty information
Please refer to the Eberspacher warranty booklet for more detail or the warranty information card supplied by us.
3 Year Warranty: Unlike some companies, we offer a full 3-year warranty which includes free technical support on 01924 274774. The warranty period starts from the purchase date unless another date has been agreed upon.
Below are a few items that are not covered under warranty.
1. The cost of removing this product from the vehicle, transporting it to a dealer/Mellor Online, and refitting is the responsibility of the end-user.
2. Please note that the burner units are not
covered within the warranty periods shown as
they are classed as serviceable items. Any
failure will be the result of bad fuel quality
which has been supplied to the burner unit.
Tip – make sure the fuel is road quality diesel
and has a good fuel filter.
3. Incorrect installation of the heater unit as per
the manufacturer’s installation instructions.
If you are unsure or need a copy of any documents for this heater, please see ‘Download
PDF Documents’
